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What are the roles and permissions available on the platform?

User management can be found in the Settings of your ProctorExam environment.  In this section, you'll be able to invite the relevant people in your team according to the following roles and permissions.

SuperUser

In case you have a complete environment for your institution, you will have an account called SuperUser, this account allows you to manage the whole environment. 

Administrator

An administrator has access to the ‘Administration’ and the ‘Back-office’ of ProctorExam.

An administrator also has access to user management, is able to create and remove users. An administrator can also see and manage all created exams for a specific institute.

An administrator is also able to access the "vigilate" section of ProtorExam which is used for user support purposes.

Teacher

A teacher has access to the ‘Administration’ and the ‘Back-office’ panel but their access to exams are limited; they can only see exams that they've created or have been designated to co-manage.

A teacher is also able to access the "vigilate" section of ProctorExam for an exam they've created or have been designated to co-manage and which is used for user support purposes.

Reviewer

A reviewer only has access to the ‘Reviewer’ panel on ProctorExam.

A global reviewer will be able to see all exams, across all institutes on your environment, from the moment those particular tests have been set as global reviewing.

On the contrary, institute reviewers will only have access to the specific institute’s exams they are allocated to.

Proctor

A proctor only has access to the ‘Proctor’ panel on ProctorExam portal.

A global proctor will be able to supervise all exams, across all institutes on your environment, from the moment those particular tests have been set as global proctoring.

On the contrary, institute proctors will only have access to the specific institute’s exams they are allocated to.

Auditor

An auditor has only access to the ‘Auditor’ panel.

This role has a quality insurance purpose, and gives access to a search engine across the institute to review one by one or randomly the entire proctoring process, with access to all recorded and documented sessions on ProctorExam.